Complaints

If you are not happy with our services or the products, we re-sell, let us know and we will do everything we can to help.

At Murrell Equine Limited our number one priority is to provide you and your animal with the highest level of care. If there is a problem, please let us know - we will try to provide a solution as quickly as possible.

 

You can contact us in three ways:

 

Call us Office on 01245-400484 and request to speak with the Office Manager.

 

Or

Email us at office@murrellequine.co.uk and we will endeavour to respond within 24 hours.

Or

By completing the “contact us” form on our website and we will endeavour to respond within 24 hours.

 

All correspondences are in the strictest confidence and will only be dealt with by the Office Manager and Company Director.